Main Reception (Kerry Lawson): 0191 386 6628
Framwellgate School Durham, Newton Dr, Durham DH1 5BQ
General Enquiries or Attendance
Telephone: 0191 386 6628 or email firstname.lastname@example.org
Absence Line or Attendance Queries: 0191 386 6628 or email our attendance officer Mrs L Gordon
As you will appreciate, in a school of more than 1000 students, it is not possible for one person to deal with all enquiries or concerns, so it is important for us to direct you to the most appropriate person. Please use the following guide to help you.
|NATURE OF ENQUIRY||CONTACT||PHONE OR EMAIL|
|A concern about the welfare of a child||Mrs L Brookes, Director of Safeguarding (our deputy safeguarding leads are Mrs K Oldham, and Mr M McCreedy)||Telephone 0191 3866628 or email Mrs Brookes If your concern is urgent and out of hours, please get in touch with Durham County Council First Contact on 03000 267 979.|
|A question or concern about your child's general welfare or pastoral care||Your child's STEP tutor, or for more serious concerns, the Pastoral Manager or Head of Year||Telephone 0191 3866628, or email email@example.com marked for the relevant persons attention.|
|A question about your child's work or progress in a subject||Your child's subject teacher||Telephone 0191 3866628 or email firstname.lastname@example.org marked for the subject teacher's attention|
|A concern about your child's progress or experience in a subject area which can't be addressed by the subject teacher||Curriculum Leader for the subject||Telephone 0191 3866628 or email email@example.com marked for the attention of the Curriculum Leader|
|A concern about your child's progress across a range of subjects||Your child's Head of Year||Telephone 0191 3866628 or email firstname.lastname@example.org marked for the attention of the Head of Year|
|Questions relating to access to subject reports, Parent APP or email||Mr A Langford (Data and Assessment Manager)||Telephone 0191 3866628 or email email@example.com|
|For questions relating to our SEND provision||Mr M McCreedy, Director of the Achievement Centre (and SENDCO)||Telephone 0191 3866628 or email Mr McCreedy|
|For questions relating to Sixth Form (academic progress or pastoral issues)||Mrs L Mersh Roberts, Director of Sixth Form||Telephone 0191 3866628 or email Mrs Mersh-Roberts|
If you have followed the procedures above and a concern still exists/the matter has not been resolved to your satisfaction, then please contact:
Our key Pastoral staff and Curriculum Leaders are listed below.
|Key Pastoral Staff||Role|
|Dr A Smith||Head of Year 7|
|Miss R Wilson||Head of Year 8|
|Mrs E King||Head of Year 9|
|Mr S Smith||Head of Year 10|
|Mr K Dinsdale||Head of Year 11|
|Mrs K Oldham||Senior Pastoral Manager (Year 7)|
|Mr P Chivers||Pastoral Manager (Years 9 and 10)|
|Mrs J Cresswell||Pastoral Manager (Years 8 and 11)|
|Mrs R Atkinson||Art|
|Mr A Brown||History and Politics|
|Mrs J Christie||English|
|Mr C Earl||Drama and Media|
|Mr A Gargett||Science|
|Mrs D Hale||Modern Languages|
|Mrs J Laidlaw||Geography|
|Mr M Lamb||Music|
|Miss L Lutynski||PE and Sport|
|Mrs H Machin||RE, Psychology and Sociology|
|Mr A Sutton||Maths and Computing|
|Mr F Ward||PSHE|
|Mr G Wilson||Technology and Vocational Education|
We have some fantastic facilities, widely used by the school and community. We are very proud to have the Sjovoll Centre – a state of the conference facility and science learning centre. Should you wish to book this facility, please follow the link to the website, or contact Mrs A Allan.
For information on how to hire our fantastic sporting facilities, including our brand new state-of-the-art sports hall, climbing wall and 3G hockey pitch, please contact Mr T Wilcock.
We offer competitive rates, outstanding service and excellent facilities and are very keen to work with our local and wider community.
Should you have any questions about our Curriculum offer, please refer to our dedicated curriculum pages from the main “Curriculum” menu. If you still have further queries, please contact the relevant Curriculum Leader listed in the table above.
We will always try to meet your needs and seek to resolve your concerns without the need for you to make a formal complaint but should you wish to do so, this should be put in writing (using the form within the Complaints Policy) and sent via Mrs F Thompson (Executive Assistant) by post or through the following email address “Comments Email”. For complaints specifically in relation to SEND provision, please address your complaint for the attention of the SENDCO – Mr M McCreedy.
In cases of allegations against the Headteacher, the matter should be raised with the Chair of the Local Governing Board (Angela Darnell) in writing by addressing the complaint confidentially to the chair via Mrs F Thompson (Executive Assistant) by post or through the following email address: Mrs Thompson.
If you require a paper copy of the information on this website, we shall provide this free of charge.
Other formats are available e.g. large print, braille or translated into another language.